JOB DESCRIPTION
1. Business Analysis & Technical Documentation Responsibilities
Gather, analyze, and identify business requirements, ensuring alignment with business objectives and insurance/financial industry regulations.
Translate business requirements into detailed documentation, including Business Requirement Documents (BRD), Functional Specification Documents (FSD), User Stories, and Use Cases.
Prepare and maintain technical documentation, including business processes, flowcharts, ERDs, data mapping, and system user guides.
Ensure the accuracy, completeness, and clarity of documentation for stakeholders, including IT, business, and QC teams.
Support the User Acceptance Testing (UAT) process by developing test scenarios, validating results, and ensuring product quality.
Work closely with development, testing, and business teams to resolve issues arising during the implementation process.
2. Data Management & Analysis
Understand and work with data models, ETL processes, and system integration points.
Support the development and maintenance of data dictionaries and mapping between legacy and new systems.
Ensure compliance with data governance and information security standards.
REQUIREMENTS
Education: Bachelor’s degree in Information Technology, Information Systems, Business Administration, or a related field.
Experience: 4–6 years of experience as a Business Analyst or Technical Writer, preferably in the insurance or financial industry.
Proficient in writing detailed and clear technical documentation.
Good understanding of insurance or financial business processes.
Data analysis and data management skills are an advantage.
Proficient in documentation tools (Confluence, MS Office) and diagramming tools (Figma, Visio, Lucidchart).
Knowledge of SQL, data modeling, and system integration processes.
Good communication skills and ability to work effectively with multiple stakeholders.
Ability to work under pressure and within tight timelines.
Preferred: CBAP/CCBA, Power BI, or technical writing certifications.
BENEFITS
Minimum 13 months salary per year - not including other bonuses such as KPI bonus for work efficiency, project bonus and revenue bonus. We do performance review twice a year. You will work in a professional, dynamic and friendly environment.
VTI offer annual health check-ups and fully pay social insurance, health insurance and unemployment insurance premium following the Labor law.
We offer one vacation/company trip and 4 teambuilding trips per year for every employees, along with various entertainment activities including: Swimming Clubs, Yoga, Zumba, Kendo and music order via internal Radio channel.
Two MVPs will be rewarded with a free trip to Japan, Taiwan, Singapore, or else.
We offer variety promotion opportunities and chance to raising income for people with capacity, enthusiasm, and long-term commitment.
We offer free Japanese class at the company.
We provide training opportunities to help our people to improve their skills. We support our members to learn and get Cloud, AWS, PMF, PMP certification.
Working hour from: 08:30am to 05:30pm. From Monday to Friday.
